Contact us
Have a question these docs didn't answer, something not working, or an idea? We're happy to help.
Send us a message
A person on our team reads every message and replies by email.
Email
Prefer email? Write to support@purepowerpicks.com.
To help us answer faster, include:
- the email on your Pure Power Picks account,
- whether you use the app (iPhone or Android) or the website,
- what you were trying to do, and what happened instead (a screenshot helps).
From inside the tracker
- Support: open your account menu (the round letter at the top right) and choose Support. It sends your message straight to the team.
- Watt, the assistant, can answer most questions about how the tracker works, any time.
Billing and account questions
Membership, renewals and refunds are covered in the FAQ. Deleting your account is covered in Account & Deletion. For anything else about billing, email support@purepowerpicks.com.
Still have a question? Send us a message or email support@purepowerpicks.com.