FAQ
Why is "Max Opp" so much higher than "Current"?
They measure different things. Max Opp % is the peak the contract reached after the alert — it already happened and never goes down. Current % is where it's trading right now, which moves all day. A contract that ran to +120% and pulled back to +40% will show both. See Max Opportunity.
What does an alert showing "Awaiting bid" mean?
The alerted price hasn't actually traded yet, so the tracker hasn't started measuring performance. The percentage columns stay blank until it does. This keeps the numbers honest. See entry states.
What's the adj tag on the alerted price?
It means the originally alerted price never filled, so tracking was moved to the closest price that actually traded. Every percentage is then measured from a price the market really offered. See entry states.
How often do prices update?
Automatically, roughly every 5 minutes during market hours. You don't need to refresh.
What does the "Status" badge actually measure?
The stock's progress against the alert's thesis levels (support, resistance, targets) — not the contract's profit or loss. "Working" means the stock is doing what the idea expected. See Alert Statuses.
Are the numbers a record of real trades or profits?
No. The tracker shows the opportunity an alert presented based on market prices — the contract's peak since the alert, where it stands now, and how the thesis is tracking. It is not a brokerage statement, a record of trades you placed, or a measure of money earned. See the disclaimer.
Do my starred alerts and notes sync across devices?
Starred alerts (My Alerts) sync across every device you sign in on. Notes on an alert detail page are saved only in the browser where you wrote them.
I don't see Notifications. Why?
Notifications are available to all members — just make sure you're signed in. If you're signed in and still don't see the Notifications page or bell, try refreshing; if it persists, contact support. More on Notifications.
Is the Opportunity Calculator predicting what will happen?
No. It's a model that estimates what a contract would be worth at various prices and dates, to help you understand how options behave. It assumes volatility stays constant and ignores fees and slippage. It is not a forecast. See the Opportunity Calculator.
What do "calls" and "puts" mean?
A call profits if the stock goes up; a put profits if it goes down. Every term in the tracker is defined in the Glossary.
How do I get help or suggest a feature?
Use the Support button in the app header (or your account menu) to send feedback, report a bug, or request a feature.
Why won't the assistant tell me whether to buy something?
Because it can't answer that honestly, and it isn't allowed to. It knows nothing about your account, what you're holding, or what you can afford to lose — and telling you what to trade is financial advice, which PPP doesn't give. Ask it what the levels look like instead and you'll get the useful half: where the stock is, what would kill the setup, and what it couldn't find out. See Getting good answers.
Can it see my account or place trades?
No. It can read PPP's alerts and watchlists, look up market data, and update your own watchlist and saved alerts when you ask. It can't see your broker, your positions, or your billing, and it can't do anything outside the chat.
Is its data live?
It looks everything up the moment you ask — prices, levels, news, alert records. Quotes can still run slightly behind, so check anything time-sensitive with your broker.
How many questions do I get?
Enough that you shouldn't have to think about it. There's a daily cap that resets at midnight UTC, and the assistant will say so if you reach it.
What happens to my chats?
They're private to your account. You choose whether to save one, and Clear chat deletes it along with the saved copy. See Saved chats.
Is the Discord bot the same thing?
Same AI, less access. In Discord it answers market and PPP questions, but it isn't signed in to your PPP account, so it can't see or change your lists — and since a channel is public, it answers with the room in mind rather than one person.